McClure Block Online Store Policies

Warranty Information

All stock items are backed by a 30 day money back guarantee. If you are not satisfied with any stock item, for any reason, you may return it within 30 days with no questions asked. Simply call us at 800-565-0977 to arrange the return. No returns will be accepted unless you call us first and receive authorization. (Note customized item sales are not part of this policy and are covered by factory warranties.)

 

We further warranty all McClure Block wood products against manufacturer's defects for a period of one year. If you feel any product purchased from McClure Block online site is defective, please contact us immediately at 800-565-0977. We will repair or replace, at our option, any such items. This is the extent of our liability.

The following are not covered by warranty: Any damage (including but not limited to damage caused by putting the product in the dishwasher, exposure extreme temperatures or open flame) or alteration of any kind, failure to follow proper care instructions, normal wear and tear.

All wood products on this site are built by McClure Block at our own factory and are backed with full factory warranties. Read the above warranties for full details.

Returns and Order Cancellation Policies

No orders will be shipped until fully paid for. Any stock item order which is cancelled prior to shipping will be issued a full refund only if the credit card has not been charged yet. Once the card has been charged it is subject to a minimum $25 cancellation fee or 10% of the order which ever amount is greater.

Custom item orders may not be cancelled after the order has been sent to production and may not be returned. All cancellations must be received in writing or by email, verbal cancellations are not accepted. No returns shall be accepted unless you call us first and receive return authorization. Customers are responsible for prepaying the shipping charges for all returned items. Upon receipt of the returned items, which must be in good condition, we will refund the original purchase price of those items, less shipping charges.

All returns MUST be in BRAND NEW UNUSED CONDITION and must be in original packaging so it can be resold as New. The product cannot have been assembled or used in anyway.

Requests for returns of stock items must be within 7 days of delivery of item.

All sales of custom items are final. If there are quality or warranty issues, we shall repair or replace, at our option, the affected item.

We reserve the right to charge a minimum 25% restocking fee on any item we agree to accept back for return.

All request for cancellation must be received in writing or via email. Verbal cancellations are not accepted. All product is to be packed in original or identical packing as it was received. Prior to shipping the return, you must contact customer service for authorization. Our return policy requires that each customer inspects the delivered items before signing the delivery bill of lading. Upon notation of any damage to the packaging, do not accept the item. For large items, the driver will return the unit to the freight carrier's warehouse for inspection. Contact us at this point to resolve a possible re-delivery. If you knowingly accept a damaged shipment, you do so at your own risk and it will your responsibility.

McClure Block is a division of McClure Tables Inc.

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site. McClure Block Manufactures all butcher block built to order and we require 50% deposit at time order is placed and balance when shipped. Some smaller items like cutting boards and chopping blocks maybe in stock or can be fabricated in short turn around times. Typical production time for ordering custom handcrafted edge grain solid hard wood islands, counter tops or butcher block end grain tops is 3 weeks to 12 weeks depending on the type of wood and job requirements. 

McClure Tables Inc
6661 Roger Dr Suite D
Jenison, Mi 49428
(800-565-0977)

 

Copyright © 2015 McClure Tables Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015 Rock-Ola Shuffleboard a division of McClure Tables Inc. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of McClure Tables Inc. the respective holders. Any reference contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of McClure Tables Inc or any third party, except as expressly granted herein.

 

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. McClure Tables Inc and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if McClure Tables Inc believes that customer conduct violates applicable law or is harmful to the interests of McClure Tables Inc and its subsidiaries.